FAQs
Frequently Asked Questions
Where is my tracking number?
You’ll receive a tracking number via email once your order ships.
Why hasn’t my tracking updated?
Tracking can take 2–5 days to update after shipment.
Can I return my order?
Returns are accepted within 14 days for unused items.
Opened fragrance and beauty products are not eligible for return.
My item arrived damaged or incorrect
Contact us within 48 hours with photos and your order number.
Can I cancel or change my order?
Only if your order has not yet been processed.
Do you ship internationally?
Shipping availability depends on your location and will be shown at checkout.
I entered the wrong address
Contact us immediately. If the order hasn’t shipped, we may update it.